Virtual Training on Patient Counselling

Virtual Training on Patient Counselling is a series of live, hands-on interactive sessions designed to build capacity of patient counsellors in various subspecialties. Kenneth Youngstein, CEO, Biocom Ltd., graciously extended his expertise for the regional training sessions across India

West India | June 01-04, 2021

Orbis, in close coordination with HV Desai Eye Institute and Kenneth Youngstein, CEO, Biocom Ltd., organized a four-day virtual training in patient counselling, engaging five partner hospitals from Maharashtra and Gujarat. The training sessions engaged 17 counsellors through enriching discussions and numerous practical sessions around basics of patient counselling, stages of counselling, introduction to Eye Book and its usage, cataract counselling, glaucoma counselling, retina counselling, pediatric counselling and oculoplasty counselling.


Host Hospitals

in India


Participating Hospitals

(pre-COVID image)



Meet our team of experts and speakers

Dr. Anuprita Gandhi Bhatt, Cataract Surgeon and Medical Retina Specialist, HV Desai Eye Hospital

Ms. Arti Saini, Senior Counsellor, Dr. Shroff’s Charity Eye Hospital

Dr. Deeksha Thorat, MBBS DNB (3rd year resident), Ophthalmology, Drashti Netralaya

Dr. Indu Arneja, Founder, Indian Institute of Healthcare Communication

Mr. Kenneth Youngstein, CEO, Biocom Ltd.

Dr. Priyanka Vora Bapat, Consultant, Pediatric Ophthalmology and Strabismus, Lotus eye Hospital

Mr. Ram Karan Tripathi, Optometry Head and OPD Manager, Sadguru Netra Chikitsalaya

Mr. Santanu Sautya, Optometrist, VMA Netra Niramay Niketan

Dr. Sarang Lambat, Consultant, Vitreo-Retinal Services, Suraj Eye Institute

Ms. Sunita Arora, Senior Program Manager, Dr. Shroff’s Charity Eye Hospital

Ms. Vaishali Fernandes, Counsellor, HV Desai Eye Hospital

Dr. Vidya Chelerkar, Glaucoma Consultant, HV Desai Eye Hospital

Ms. Zeenie Sharma, Deputy Manager, Patient Care, Dr. Shroff’s Charity Eye Hospital


speakers and experts



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What next?

Orbis, in collaboration with the Regional Resource Centers, will be organizing multiple virtual training sessions on patient counselling, reaching out to counsellors from 23 more partner hospitals in 2021.